Press Releases

Press Releases

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Press Releases for Every Occasion

To many marketers, the press release is something of a "one sizefits all" proposition. You want to get media coverage, you knockout a press release, send it to some journalists and sit back andwait.

Of course, smart Publicity Insiders already know that’s aprescription for failure. You know that your press release hasto have a "hook", be well-written and sent to appropriatejournalists in an active, not passive, manner. But there’sanother part of the puzzle that even savvy publicity-seekerssometimes miss -- you can’t just write "a press release", youhave to write the right kind of press release.

There’s no such thing as a "one size fits all" release. Smartpublicists have variations of the press release model ready to bego, depending on the occasion.

(Note: for a general introduction to press release writing andformatting, see: http://www.publicityinsider.com/release.asp
Let's look at some releases suitable for "harder" and more timelynews....

The News Release

To some folks, "news release" and "press release" areinterchangeable. Not to me. I use the phrase "news release" torefer to a release that, well, carries actual news. Let’s faceit, most of what a business has to say to a journalist isn’texactly "stop the presses" kind of stuff. But, on occasion,something of real significance occurs. A merger, a stock split,a major new contract, winning a national award...something that’struly timely and important. For these sorts of events, don’tmess around. Craft a solid, hard-hitting News Release that’swritten in pure journalistic style (lead includes "who, what,when, why and how", language is in 3rd person and completelyfree of hyperbole). Use journalism’s "inverted pyramid" -- mostimportant information at the top, next most important info in thesecond paragraph and so on down.

Tell the entire story in the headline and subhead. Again, don’tget cute -- get straight to the point. The headline AcmeCorporation Selected by Pentagon to Supply Troops with Widgets isfar better than something like Guess Who’s Making Widgets forUncle Sam? or something "clever" like that. In the subhead, fillin some details: $18 Million Contract Largest in Company’sHistory. Talk about getting straight to the point! You’ve justgiven the journalist the meat of the story before she’s even readyour lead.

Add a "dateline" (Akron, OH) at the beginning of your lead(first) paragraph. In the dateline, use your company’s home town(or the location where some news has broken. You can be a bitcreative here, if it helps maximize your impact. For the aboveexample, you can dateline it Washington, DC and say that "ThePentagon today announced that it has selected an Akroncompany...").

In distributing the release, use e-mail, fax, or even overnightcourier. The goal is to get it into journalists’ hands on thesame day you distribute it.

Executive Appointment Release

Most businesses send out a brief release and headshot whensomeone new is hired or a major promotion is made. That’s fine,and it will get them in the "People on the Move" column on page8 in the business section. It’s an ego stroke for the employee,but that’s about it. Savvy publicity seekers use the ExecutiveAppointment release to generate real publicity. Here’s the key --don’t just announce that someone’s been hired or promoted.Rather, explain why the move is significant to the company -- andperhaps the market -- as a whole.

For example, Jane Smith has been hired as your company’s newdirector of sales. Not so exciting. However, the reason youhired her is because she came from a major online retailer and isplanning to overhaul your sales system to compare with the state-of-the-art systems used by the big guys. Hmmmm...that’s a lotmore interesting. So why not tell the media about it?
The key ingredient is context. Your headline may still looklike that of a typical Executive Appointment release (Acme NamesJane Smith New Director of Sales), but starting with the subhead,you begin your journey off page 8 of the business section andonto page one (Hiring of Key Figure in Online Sales ExplosionMarks Important Shift in Acme’s Sales Strategy).

Ah, now you’veentered the realm of news, not business as usual. And a sharpbusiness editor will see that a local company is doing somethingfar more significant than just making a hire.
Dateline the release, fax (or even messenger), email or regularmail it over to your local business editor and follow up with aphone call. Offer Jane Smith for interview, too.

The Media Alert

The Media Alert is a deceptively simple creature. It’sessentially a memo from you to TV, radio and newspaper assignmenteditors, city desk editors and others who decide whether aparticular news event is worth covering. They’re used to alertthe press about news conferences, charity events, publicity"stunts" and other events.

The point of the Media Alert is to, in just a few seconds, tell ajournalist about the event, how to cover it and why it’simportant that the media outlet, in fact, covers it. Mostpublicists are pretty good on the first two points -- almost allmedia alerts do a decent job of telling what the event is, whereit will be held and what time it starts. It’s the third aspect-- the "why" -- that will make the real difference, though. Andit’s the thing most publicists do a lousy of job of conveying.
First, a word about format. Use standard press release headings(contact info, "For Immediate Release" and headline). The restof the document should be a few paragraphs, spaced at least threelines apart from one another. The first paragraph, should beginwith What: and continue with a one or two line description of theevent (WidgetFest 2004, a celebration of young minds). Nextparagraph, When:, after that Where:

Now here’s the key paragraph,

Why You Should Cover WidgetFest 2004: The brightest young mindsfrom around the region will gather to present their inventions,as Acme Corp. celebrates the state’s top high school sciencestudents. The event will be a visual feast, with a host of awe-inspiring inventions, many colorful, active and exotic, ondisplay. As part of the event, more than $10,000 in scholarshipswill be distributed to budding Einsteins by John Smith, Ohio’sScience Teacher of the Year.

The key? This line: "The event will be a visual feast, with ahost of awe-inspiring inventions, many colorful, active andexotic, on display." I just spoke an assignment editor’slanguage, telling him that this will provide lots of coolvisuals, making for great video or photos. The bit about thescholarships and the Science Teacher of the Year assures him thatthis won’t just be a promotional stunt. So what are we offering?A non-promotional, feel-good event with great visuals. Just whatan assignment editor is looking for.

Bill Stoller, the "Publicity Insider", has spent two decades asone of America's top publicists. Now, through his website, eZineand subscription newsletter, Free Publicity: The Newsletter forPR-Hungry Businesses http://www.PublicityInsider.com/freepub.asp, he's sharing -- for the very first time -- his secrets ofscoring big publicity. For free articles, killer publicity tipsand much, much more, visit Bill's exclusive new site:http://www.publicityInsider.com


Write Press Releases That Dazzle

When a reporter is wowed, intrigued, surprised or captivated by your press release, you can be pretty sure you’ll get some media coverage. And for most businesses, positive media coverage is worth its weight in gold. The bad news: Although truckloads of news releases fill reporters’ inboxes every day, few of them are dazzling, or even interesting.

As a former editor, I speak from experience when I say that most press releases end up in the garbage can. But don’t let that stop you from sending them — a well-written news release can generate more publicity and goodwill than you could ever accomplish with a paid advertisement. To help keep your release out of the garbage and get it in print, start by following these five guidelines.

1. Make it newsworthy. Releases should be used to announce news, and they should only be sent when something truly newsworthy is happening at your company. Don’t send releases that sound more like advertisements than news; they’ll get tossed immediately. (However, newsworthy events may happen more often than you realize — see the Resource Box below for ideas.)

In keeping with the news format, eliminate any superfluous language or outrageous claims (don’t describe yourself or your products as “wonderful,” “amazing” or “unbelievable”). Is your release written in language that would appear in a story in the newspaper or magazine you’re pitching? If not, it might sound like fluff rather than news. Make it clear from the beginning what your news is and why it should matter to the reporter and his or her readers.

2. Tell a good story. Although you’re sharing hard news (I hope), your press release should still be interesting to read. Even though your readers are media-types who do this for a living, they still like to hear a good story. Draw in your readers with a creative introduction and interesting language. Find new ways to say ordinary things. Read magazines, newspapers and books and pay attention to the stories that interest you and keep your attention. Then try to mimic those techniques and styles when writing your own releases.

3. Target your audience. As with any writing project, keep your audience in mind when you’re writing. The editor of a small-town newspaper has different interests than the editor of a trade journal for CEOs of Fortune 500 companies. Choose the media outlets that would be most interested in your release and send it to them. For best results, you might even send each person a unique version tailored to their interests. And always send your release to an actual person — rather than sending a release to a general news desk, find out which reporter covers your industry or the type of news you’re sending and send it directly to him or her.

4. Develop a relationship. Once you’ve located the reporters who cover your industry, start developing relationships with them. Call or e-mail to introduce yourself and find out if they prefer releases to be faxed, e-mailed or mailed. Be respectful of their time and the harried pace of their work, but don’t be afraid to check in occasionally to follow up on a press release or let them know how much you enjoyed a recent article. Don’t just rely on them for fr*e publicity; find out what you can do for them and do it — one-sided relationships never last. Be easy to work with and willing to accommodate their needs, and they’ll be much more interested in covering your news.

5. Be consistent. Your communication with the media must be ongoing in order to get their attention. One release sent in a vacuum will probably not yield a lot of results. If reporters are unfamiliar with you or your business, it won’t be a top priority for them to cover your release. However, if they’re accustomed to receiving (actual) news from you and you’ve made an effort to forge a positive relationship with them (see #4), they’re more likely to a) actually read your releases, and b) publish them, or at least keep you in mind as a resource for future stories. If you really want to take advantage of the possibilities press releases can offer, keep hanging in there.

Nancy Jackson, owner of The WriteShop, helps companies better market their products and services with powerful written communications including Web content, newsletters, brochures and publications. Subscribe to her free monthly newsletter at www.writeshoponline.com.


The 7 Deadly Sins of Press Releases

A press release is often your only chance to make a great first impression.

Newspapers, magazines and trade publications receive them by the truckload. That means sloppy, inaccurate, pointless releases are the first to hit the newsroom wastebasket. To make sure yours isn't one of them, avoid these 7 Deadly Sins:

1. Providing insufficient or wrong information on your press releases, particularly telephone numbers. Releases must be complete, accurate and specific. (Note: A news release is the same as a press release.)

2. Writing too long. They should be no longer than a page.

3. Sending it too late. Mail or fax it to local media at least two weeks before an event, preferably three or four. Major magazines work four to six months ahead of time.

4. Sending a release with no news value. News is what happens that is different. If it isn't different, it isn't news.

5. Blatant commercialism. Avoid hackneyed words and phrases such as spectacular, incredible, the only one of its kind, breakthrough, cutting-edge, unique and state-of-the-art.

6. Omitting a contact name and phone number. At the top of the first page in the left corner, let editors know who they can call if they have questions. Include day, evening and cell phone numbers.

7. Calling after you send a release and asking questions like "Did you get my news release?" or "Do you know when it will be printed?" Don't follow up with a phone call to see if the media got your release, unless you are absolutely sure that someone will check for you. Most reporters and editors don't have time. If you do follow up, make sure you have a reason to call. Suggest a particular angle to your story, or ask the media people if they need any other information.

Joan Stewart publishes the free ezine “The Publicity Hound’s Tips of the Week,” packed with valuable tips on how to generate thousands of dollars in free publicity. Subscribe at http://www.PublicityHound.com and receive free the handy checklist "89 Reasons to Send a News Release."


How To Write More Powerfully For PR, Offline And Online

Years ago when my Dad owned a group of local newspapers I spent my school and college vacations working in the editorial office. We used to amuse ourselves over our sandwiches at lunchtime looking through and trashing the endless press releases that would arrive in the mail each day, all beautifully produced with glossy photographs (this was in pre-internet days).
We trashed them because all but the odd one or two were ill-considered, highly subjective, barely camouflaged advertising copy that had about as much editorial news value as last week's shopping list.

Why am I telling you all this? Because despite the fact that this happened many years ago, it's still happening today. Both offline and now online editors continue to laugh sardonically at the self-promoting garbage they receive from corporate sources exactly as my Dad and I laughed umpty-dump years ago. I salivate just thinking about how I could spend the fortunes wasted on those releases and photographs over so many years.

And why does this continue to happen? I believe it is because the organizations who send out this stuff - particularly their financial managers - just can't get their heads around the difference in culture between what they want to say, and what editors need to deliver to their audiences. Good PR advisers try hard to compensate, but ultimately it's the client who pays their fees, and if the client insists on issuing garbage there's not much a PR adviser can do other than resign the business.

Time after time after time I'm called into companies and asked to comment on why the PR coverage they get in the media is so poor. 99 times out of a 100 it's because they've issued press releases that are only of interest to themselves and their bosses. And yet when I point this out to them they can't understand it. "But our development team worked 14 hours a day for three years to win that contract!" they shout indignantly. "And the CEO had to cut short his vacation in Turks & Caicos just so he could sign the documents by the deadline! I mean, it's the most important thing to have happened to us in the history of the company!"

"I know," I croon soothingly, "but those points aren't of much interest to the readers of your regional business press, or your trade press for that matter."

"Well, maybe not," they reply. "But they are very relevant to us, and to our shareholders. That's why we made such an elaborate issue of those points in the press release."

Ah, I think to myself as I gaze out of the window to see if my creatively-parked car is going to attract the attention of passing traffic policepersons. Here is another problem we encounter with press releases. It's called "when is a press release not a press release?" The answer is, when a press release is to be used to impress all sorts of people who are not members of the press. Only we want them to think that this is what the press will write about us, so we put it in a press release. That would be okay as long as that's as far as it goes.

But the awful truth is the same document (paper or electronic) really does get sent out to the press. And quite rightly they ignore it, once again because it is of no interest to the readership of the publication concerned.

For Heaven's sake, you folks who do this sort of thing, please grow up and face reality. If you want to promote your achievements to your share/stockholders or staff or suppliers or whoever, then just go ahead and do it and dress it up in "press release" costume if you must, although I don't think that fools anybody.

But whatever you do, don't send it to the press - and don't kid yourself or anyone else that to use the same document for both purposes is a way to economize. It's a sure way to shoot yourself through the foot and indirectly could cost you a fortune.

If you want to get coverage in the media then you must forget all elements of self-congratulation. Whatever information you send out has to have something "in it for them" (the audience) - something new, interesting and relevant. It doesn't have to be earth-shattering, just worth reading.

If your organisation has done something brilliant and you're proud of it, by all means say so; just be sure to emphasise what's great about it for the audience and/or the rest of the world, not merely for yourselves. Let the facts tell the story. If your organisation genuinely deserves to be congratulated, it will be.

And you don't simply have the audience to consider in this case, because unlike the forms of communication you control, with media coverage the decision of whether or not to transmit your message rests with someone else - usually the editor. Editors and journalists are either very busy or very lazy or both (and don't chastise me for admitting that, guys. I've been there, done it, got the T shirt and drank too much in the brasserie at lunchtime too.)

If you supply them with material they can see is relevant to their readers and preferably is usable with the minimum of editing, they will warm to it a lot faster than something that may hold a grain of interest but will take someone a whole evening to rewrite and several phone calls or e-mails to check for accuracy.

Try to match the style and writing approach of the publication. If you're sending a release out to several publications that circulate among the same readership, then one release should be relevant to all. But if you're aiming at different press groups - say the trade journals and the business pages of the regional dailies - you will need to rework the approach of your press release according to the different audiences.

You'll usually find that the basic core of a press release can remain pretty well the same across all media groups, because it consists (or should consist) of the pure facts - the old journalist's formula of who, what, how, where, when and why. What changes is the angle, and particularly the lead-in.

That means the headline, which should be short and attention-grabbing, and then the first two or three sentences that support the headline and set up the whole story. Often it's worth trying to work in a clever bit of word-play with headlines, but be very careful - a pun or play on the words that doesn't work is worse than writing the headline straight.

A good way to nail down the appropriate style and approach is to read and become familiar with the publication or publications you're aiming at. By studying them carefully you'll see how they use word-plays in their headlines, if at all, and how they relate them to the topics concerned.
By far the best guidance you'll get, though, comes from studying the audience - the people who read the publications. What in your story is going to interest them?

Readers of a trade journal will be interested in what's new and different about your new product and how it could improve the way they do business. Readers of local or regional business sections will be interested more in how your new product's manufacturing and distribution, say, will impact on the local business community and economy. Local general newspapers and other media will be interested in the human side, i.e. how many new jobs the factory producing the new product will create.

And one last tip on how to get the best from press releases - use "quotes" from the key people involved in the story. Not those awful, meaningless corporate-babble quotes you so often see in company press releases ... "We are delighted to be able to announce the new contract at this moment in time and we have every confidence that our latest investment will be of significant benefit to our..." you know the type of thing. These are usually the first elements that get chopped out by the editor.

It's perfectly OK to write quotes for your senior people, by the way. They very rarely give real quotes for anything other than TV or radio interviews but don't seem to mind quotes being written for them, provided they're given the opportunity to check them before they're issued. So, write them quotes that - far from being beatific banalities - actually are telling important parts of the story. This is good for two reasons.

One, it makes your senior exec look intelligent and aware of what's going on in the organization, which is 100% more than the banality-quote will do for him/her. And two, because it's an important part of the story and contains useful facts, the publication's staff will be far less likely to edit it out.

Possibly you're beginning to feel that in order to get press coverage you'll have to turn yourself, your product and your entire board inside out and upside down. You could be right, but that's PR. Remember that press coverage is not advertising**.

Yes, it's free and that's wonderful, but as always there's no such thing as a free lunch. Editors will only put your stuff in, for free, if it is genuinely good for their publication and their readers, not for you. They do not care about your sales figures. They care about their own sales figures. Successful PR people and writers of press releases always, always bear these points in mind; in fact that's why they're successful.

**An exception to this is what's known (in the UK at least) as "advertorial." In case you don't already know this is advertising copy written in editorial style, but the space it occupies is really an advertisement you pay for. Advertorial is an unfortunate hybrid that has its roots back in the first half of the 20th century when it was still okay to run press ads that looked like articles and some readers were still naïve enough to be hoodwinked by them. If you're obliged to write it, please just try to make it as honest as you can. Not easy.

Online tips

Nearly all the theory pertaining to offline PR is relevant to the online equivalent - especially in terms of what content is of interest to publishers and what isn't. Online publishing of relevance to organizations usually falls into one of two pretty obvious groups; one, websites, portals etc that are totally independent and uniquely on the web, and two, those which are the online alter egos of offline publications.

In either group if you want the publications to take your releases or submissions seriously, it's very important that you follow the format and structure of articles that appear on the websites concerned. Whatever you do don't make the mistake of submitting a general press release to these organizations, even though you do it by e-mail.

Check first how long the teaser paragraph is that appears on the home or section page, and check how they lay out the full articles. Then submit material that fits perfectly, both in style and in word counts. One, you will be saving them the trouble of reworking your piece which makes it attractive in the first place, and two because it fits so perfectly you will discourage them from changing anything, which is also a huge advantage for you.

The other point I would make about online press work is don't assume that just because you submit a release to the offline publication (and even if they run it) it will be forwarded automatically to the publication's website. It won't. At least not necessarily.

And I've found that one out the hard way, believe me. Treat offline and online versions as entirely separate entities; find out who the movers and shakers are on each, and often you'll see that the online version is run by an entirely different group of people.

Suzan St Maur is a leading business and marketing writer based in the United Kingdom. You can subscribe to her bi-weekly business writing tips eZine, "TIPZ from SUZE" on her website - go http://www.suzanstmaur.com - and you can check out her latest book, "POWERWRITING: the hidden skills you need to transform your business writing" on any of the Amazons.© Suzan St Maur 2003-2004


Writing A Press Release

News releases (also called press releases) are an important part of a public relations campaign. They are also an important part of marketing your business. They are the primary means of "selling" your story to the media. All press releases are structured the same way. Make sure youanswer "yes" to these key questions when writing your next press release:

Is it easy to read?

Editors look at hundreds of press releases every day, and if your news release is difficult to read, they will throw it out. It should be on plain white paper and printed in black ink. The main body of the release should be double-spaced and have at least a one inch margin all around the edges.
Your letterhead should appear at the top of the first page to establish your identity.

Have you double-checked your spelling and grammar?

A good press release has no typographical or grammatical errors. If yours contains such errors you'll lose credibility; it will have the same effect as a badly written business letter or resume. The release should be typed. Print out (or type out) a fresh copy for each person to whom you will send it. Do not send out poor-quality photocopies with dark staple marks or blotches.

Did you include the six news elements?

Because all news articles include six basic elements-who, what, when, where, why, and how - your press release should also follow the same guidelines. Put the most important facts in the lead paragraph, with the facts decreasing in importance as you go down the page. Why? Suppose you send a press release to an editor who has five inches of space open in the newspaper and your release runs eight inches long. Ideally, the editor would trim your press release from the bottom. Therefore, to make sure the most important information gets run, put the less important information at the bottom.

Did you include a contact source?

In the top, right-hand corner of the first page, directly beneath your company name, there should be a line that states, "For further information, contact." A name and telephone number should follow. The editor must have somebody in your business to call to answer questions or to be interviewed about your news item. If you can only be reached during certain hours, specify them.

Have you included a dateline?

The best press releases have a dateline with the city in which the business is based and the date the release is written. Every press release needs a dateline so that the editor can tell when it was mailed. Nobody wants to cover an old story that has lost its timeliness.

The other morning during my favorite radio talk show they mentioned this guy who wrote a book about selling water beds which was coming out next week. How you do think this guy got the radio stations to talk about this....you got it - a press release or a publicist who sent a press release.

Copyright DeFiore Enterprises 2002
Interested in having your own successful, home based creative real estate investing business? Chuck and Sue have been helping folks start successful home based businesses for over 19 years, and we can help you too! To see how, visit http://www.homebusinesssolutions.com for the latest FREE tips and tricks, educational products and coaching in creative real estate investing and home based businesses. No time to visit the site? Subscribe to our "how to" Home Business Solutions Digest, it's like having your own personal coach: mailto:subscribeHBS@homebusinesssolutions.com


Online Business Press Release Writing Tips And Ideas

Press releases are one of the most cost-effective ways to get promotion for your online business. Many entrepreneurs ignore this type of promotion because they don't know how to write a press release. It's important to promote your online business with press releases because of the media all over the internet. The following is a list of some common press release writing tips:

- your press release should sound like news, not an ad

- you should only send your press release to the media related to the topic of your press release

- keep your press release one page in length

- your header, contact information and release date should be at the top of your press release - use short sentences and double space in between sentences

- your header and first few sentences should capture the readers attention

- you should tell a story and briefly mention your business, product or service in the body of the press release

- proofread your press release many times. Look for grammar and spelling mistakes. Another reason entrepreneurs ignore promoting their online business with press releases is because they don't know what's newsworthy. Here are 16 online business press release ideas:

- new products or services you're offering on your web site. - the results of an online survey or poll you've completed - a virtual trade show or seminar you're hosting. - a free chat room class you're teaching

- your opening of a new web site

- an online award your business or web site has won

- a free e-mail newsletter you're publishing - new online products or services you're giving away

- an online business association or club you're starting

- a famous person that's endorsing your business

- a major joint venture you're doing with another business

- a new book or e-book you wrote

- an expert or celebrity who's speaking in your chat room

- a fundraising event you're doing at your web site

- a new contest or sweepstakes you're having at your site

- major sponsorships you're doing online

You can get other press release writing tips and ideas by reading other businesses press releases, reading how to publications, talking to experts and visiting other media web sites. I hope this article persuades and helps you to promote your business through press releases.
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Julia Tang publishes "Smart Online Business Tips", a fresh and informative newsletter dedicated to supporting peoplelike you. To find out the best online business opportunities,to discover hundreds more proven and practical internet marketing secrets, plus FREE internet marketing products worth over $200, visit: http://www.best-internet-businesses.com
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Public Relations Writing: Write Better Press Release Headlines With More Impact in Less Time

Public relations writing when writing press releases can be a real challenge.

When writing press releases the most important part is the headline or title.

This is the information the media reads first so it has to grab their attention.

How can you write better press releases that get used instead of deleted?

Well the headline is essential when writing press releases.

Take this real life example of public relations writing.

"Triple Bottom-line Community Net Benefit Decision Time for Sustainable Economic Development Decisions Needed Says Economist"

This is an actual headline on a media release from MacroPlan Australia published in The Australian newspaper’s Media Section on Nov 13, 2003.

Would you want to read more if you got this on your fax machine or email inbox? How can you write better headlines and improve the likelihood of your media release making the cut?

Writing a good title for a media release is essential for effective public relations writing. Here are my Top 9 Tips for Writing Better Headlines:

1. KEEP IT TO ONE LINE.
More than one line and you are likely to lose a busy journalist who would receive hundreds of media releases a day.

2. EDIT FOR BREVITY.
You probably won't achieve point one on the first go. Rewrite and edit every time. Remember with headlines that ‘less is more’; so keep it to five words or less.

3. DON'T TRY AND BE TOO SMART.
Writing headlines for the print medium is a real art form. Leave it to the professionals, namely, newspaper sub-editors. Remember that newspaper headlines have to sell papers, your headline has to engage one reader - a cynical journalist or editor with a 'so what, who cares' attitude.

4. WHAT IS THE ESSENCE OF THE STORY?
The headline should summarise the story and answer the who, what, why, when and where.

5. USE A BIGGER FONT SIZE THAN THE REST OF THE RELEASE.
Don't go smaller than size 12 for the main body of the text and use size 14 or 16 font or bigger for your headline or title.

6. USE THE SAME FONT STYLE AS YOUR TEXT.
Never change font styles in a release. Times New Roman is the most accepted and professional.

7. USE BOLD TO MAKE IT STAND OUT.

8. CENTRE IT IN THE MIDDLE OF THE PAGE.

9. ALWAYS SPELL CHECK AND DOUBLE CHECK FOR TYPOS.

Nothing harms your credibility more than a typo in the headline!

Thomas Murrell MBA CSP is an international business speaker, consultant and award-winning broadcaster. Media Motivators is his regular electronic magazine read by 7,000 professionals in 15 different countries. You can subscribe by visiting http://www.8mmedia.com/ Thomas can be contacted directly at +6189388 6888 and is available to speak to your conference, seminar or event. Visit Tom’s blog at http://www.8mmedia.blogspot.com/


Public Relations' 8 Fix Factors

I say to business, non-profit and association managers, a key part of your job description is – or should be – do everything you can to help your organization’s public relations effort as it strives to persuade important outside stakeholders to your way of thinking. Especially when it’s YOUR PR program that is tasked to move those stakeholders to behaviors that lead to the success of YOUR department or division.

Which is why I suggest that business, non-profit and association managers embrace what I call PR’s 8 fix factors, those steps necessary to prepare their public relations operation for the battles certain to lie ahead.

The fix factors are based on this fundamental premise: People act on their own perception of the facts before them, which leads to predictable behaviors about which something can be done. When we create, change or reinforce that opinion by reaching, persuading and moving-to-desired-action the very people whose behaviors affect the organization the most, the public relations mission is accomplished.

Fix Factor 1

For starters, I caution Mr/Ms Manager that you may find yourself data-challenged should you be unaware of just HOW most members of that key outside audience perceive your organization.

Has anyone sat down and listed those external audiences whose behaviors could hurt your unit badly? Then prioritized them according to the impacts they have on your operation? A necessary first step in creating the right public relations objective because, while behavior is the goal, and a host of communications tactics are the tools, our strategy is the leverage provided by key audience perception. Sometimes called public opinion.

Fix Factor 2

Lets take a look at the audience you place at the top of your prioritized target audience list. Because there could be negative perceptions out there, someone must interact with members of that audience and ask a number of questions. Do you know anything about our organization? Have you had any kind of contact with our people? Have you heard anything good or bad about us or our services and products? Watch respondents closely for hesitant or evasive answers. And stay alert for inaccuracies, rumors, untruths or misconceptions.

Fix Factor 3

Here, fortunately, you have a choice. You and your PR staff can interact with members of that target audience yourselves, which seems appropriate since your PR folks are already in the perception and behavior business. Or, if budget is available, you can hire professional survey counsel to do the work for you.

What are you hearing during your perception monitoring sessions? Misconceptions that need straightening out? Rumors that should not be allowed to fester? Inaccurate beliefs about your products or services that could drive people away from you? Do you notice other perceptions about your organization that need to be altered?

Fix Factor 4

The responses gathered by this kind of perception monitoring among members of the target audience provides just what you need to establish your public relations goal – the specific perception to be altered.

You might start with a straightforward goal like clearing up that misconception, correcting that inaccuracy or replacing a perceived untruth with the truth.

Fix Factor 5

Now, the right strategy sends the public relations program off to a good start because it shows you how to proceed towards your goal. Luckily, there are just three strategic choices for dealing with matters of opinion and perception. You can create perception/opinion where there may not be any, you can change existing opinion, or you can reinforce it. An effort should be made to match the strategy to the public relations goal you selected. Obviously, if you want to correct a misconception, you would use the strategy that changes existing opinion, not one that reinforces it.

Fix Factor 6

Here, there is a little more work to do in the form of the message that, hopefully, will alter people’s inaccurate perceptions of you and the organization.

Some serious writing is needed here. The corrective message to be communicated to members of the target audience is an opportunity to write something designed to change individual opinion, and that’s a positive experience for any writer.

Clarity is first, followed closely by accuracy and believability. Stick closely to the issue at hand – like that inaccurate belief, misconception or dangerous rumor. A compelling tone is useful because the message must alter what a lot of people believe, and that is a big job. Tryout the message on some colleagues for effectiveness.

Keep in mind that your message must be believable and that rather than delivering it in a high-profile news announcement, you may want to make the message part of another general interest release, presentation or address.

Fix Factor 7

Now you must throw that message to receivers in the end-zone or, continuing this scintillating mixture of metaphors, every bullet needs a gun to fire it at the target. Which brings us to the stable housing our beasts of burden – the communications tactics whose job it is to carry your message to the attention of those key target audience members.

Fortunately, there are many, many such tactics ranging from luncheons, news releases and personal contacts to print and broadcast interviews, speeches, press releases and dozens of others. Only requirement is that they have a proven track record for reaching your target audience.

Fix Factor 8

Soon, associates (and others) will inquire whether any progress is being made in altering the offending perception or opinion. If you’ve ruled out pricey survey counsel, your best hope of assessing that progress is a return to the field for a second perception monitoring session.
Yes, you and your PR team will ask the same questions as you did in the initial monitoring session. But this time, you’ll be looking for evidence in the responses that the offending perception is finally being altered. You need to see and hear signs that perceptions are actually moving in your direction.

That tells you that positive behaviors by your key external stakeholders cannot be far behind.
Please feel free to publish this article and resource box in your ezine, newsletter, offline publication or website. A copy would be appreciated at bobkelly@TNI.net. Robert A. Kelly © 2004.

About The Author

Bob Kelly counsels, writes and speaks to business, non-profit and association managers about using the fundamental premise of public relations to achieve their operating objectives. He has been DPR, Pepsi-Cola Co.; AGM-PR, Texaco Inc.; VP-PR, Olin Corp.; VP-PR, Newport News Shipbuilding & Drydock Co.; director of communications, U.S. Department of the Interior, and deputy assistant press secretary, The White House. He holds a bachelor of science degree from Columbia University, major in public relations. mailto:bobkelly@TNI.net. Visit: http://www.prcommentary.com


E-Mail Media Releases

E-mail is becoming the preferred way to receive media releases. Although it can sometimes be harder to get valid e-mail addresses for media contacts, e-mail releases are more likely to be read than faxes and faster than snail mail.

Collect e-mail addresses for your preferred media contacts from the web sites for publications and broadcast outlets. For example, many newspapers list e-mail addresses of their editors, columnists and reporters at their web sites. They may also print e-mail addresses in each section of the newspaper.

Can’t find the e-mail address for the person you want to reach? Often, you can guess what the address is if you know the e-mail address convention for that publication. For example, if others there have addresses that are firstname.lastname@magazine.com, you can try contacting columnist John Jones at john.jones@magazine.com.

Keep the release short. There shouldn’t be more than a couple of screens worth of text.
Use text, not special formatting such as HTML. What you thought was a beautifully formatted message with special fonts and graphics will show up on some systems as a bunch of garbage code. Also, with all the viruses, worms and trojans out there, some people will not open HTML e-mail.

NEVER send an attachment. Some systems will automatically strip them out, but even if they reach the addressee, many will not open an attachment because of the possibility of viruses as well as the inconvenience.

Your subject line is your headline. Use it wisely. Don’t leave it blank, or put a generic subject such as “Hi!” or “Something for you.” Most will delete it believing it to be spam or just not interesting. Don’t try to be cute with a subject line such as “Guess who?” or “I dare you to open this,” for the same reasons.

Make the FROM field meaningful. Put your name, company name or other identifier there. If all that shows up is that the e-mail is from a meaningless series of letters and numbers, it looks unprofessional or like spam.

Don’t use the CC: field to send the e-mail release to dozens or hundreds of media. All of the addresses will show up on each person’s e-mail, meaning they will have to scroll through pages of header to reach your message—and they won’t. Your e-mail will be deleted unread. It’s annoying and unprofessional to send e-mails this way.

E-mail releases can be an effective, free way to get publicity. Use them wisely.

Copyright Cathy Stucker. Learn more about how you can attract customers and make yourself famous with free publicity at http://www.IdeaLady.com/pr.htm.